PRIVACY POLICY

Who are we?

SRTL is a UK Registered Company No. 2334198.
Our website address is: https://www.srtl.co.uk.

What personal data we collect and why we collect it

If you place an order with us we store your: name, adddress, phone number (if supplied), email address (if supplied), products ordered (with prices), additional delivery information (if any). We do not store any payment card information.

If you email us we store your email securely

If you phone us requesting us to respond, we store the contact information supplied, and the nature of the request.

Contact forms

When you use our contact form, your email address is required. You can also leave a name, but this is not required. This information is securely stored, and is used solely to answer your enquiry. It is not used for any other purpose, and is not passed on to any third parties.

Google Analytics

We use Google Analytics cookies to help us understand more about how you use our website. You can stop Google Analytics from collecting this data by adding their Google Analytics opt out browser tool.

Who we share your data with

If you pay for an order over the telephone we enter your card details directly onto the secure Monek Payment Service website for processing by Worldpay. Card details are not recorded or stored in any way, and we cannot subsequently access these details.

If you order goods using our online platform, payment is handled securely by Monek Payment Services, and processed by Worldpay. In this instance SRTL does not see, handle or store your card details.

We do not share any of this information with any third party.

We don't to use any of your data for any marketing purposes.

How long we retain your data

If you place an order with us we keep all the invoice information for 7 years. All customers can see, edit, or delete their personal information at any time. If you request information from us, including quotations we will keep this information for a period of up to 2 years.

We don't to use any of your data for any marketing purposes.

What rights you have over your data

You can request to receive an exported file of all the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

SRTL Limited can be contacted at info@srtl.co.uk; by writing to SRTL, Record House, Record Road, Emsworth, PO10 7NS; or by phoning +44 (0)1243 379834.

 

updated: May2018 Record House, Emsworth, Hampshire address